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Northern Ireland Official Publications Archive
at Queen's University Belfast
Official Publications Archive at Queen's University Belfast
Browsing by Author Northern Ireland Public Services Ombudsman
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Showing results 2 to 21 of 281
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Issue Date
Title
Author(s)
2015-04
A New Public Services Ombudsman for Northern Ireland
:
Our Vision for 2015-2018
Northern Ireland Public Services Ombudsman
2016
About Our Service
Northern Ireland Public Services Ombudsman
2017-05
Access to Information Policy Statement
Northern Ireland Public Services Ombudsman
-
Annual Report & Accounts for the year ended ...
Northern Ireland Public Services Ombudsman
2021-06-18
Complaints handling in the public sector in Northern Ireland
:
Research undertaken by the Northern Ireland Public Service Ombudsman
Northern Ireland Public Services Ombudsman
2021-06-10
Consultation on creating complaints handling standards for the Northern Ireland public sector
:
Consultation document
Northern Ireland Public Services Ombudsman
2022-02
Consultation on creating complaints handling standards for the Northern Ireland public sector
:
Report of Findings
Northern Ireland Public Services Ombudsman
2022-04
Customer Satisfaction Survey
:
Final Report of Findings
Northern Ireland Public Services Ombudsman
2019-07-31
Do you wish to make a complaint about a service provider in Northern Ireland?
Northern Ireland Public Services Ombudsman
2021-06-09
Draft Model Complaints Handling Procedure
:
The complaints handling process
Northern Ireland Public Services Ombudsman
2023-06
Forgotten
:
An investigation into Healthcare Waiting List Communications by the Northern Ireland Public Services Ombudsman
Northern Ireland Public Services Ombudsman
2016
Guidance on issuing an apology
Northern Ireland Public Services Ombudsman
2017
Human Rights Manual
Northern Ireland Public Services Ombudsman
;
Northern Ireland Human Rights Commission
2016
Information leaflet for all authorities within the Ombudsman's jurisdiction
Northern Ireland Public Services Ombudsman
2016-03
Information leaflet for all authorities within the Ombudsman's jurisdiction
Northern Ireland Public Services Ombudsman
2021-06-24
Investigation of a complaint against
:
Northern Ireland Ambulance Service Trust (NIAS) : Belfast Health and Social Care Trust (The Belfast Trust) and : Southern Health and Social Care Trust (The Southern Trust)
Northern Ireland Public Services Ombudsman
2021-06-24
Investigation of a complaint against 3FiveTwo Healthcare
Northern Ireland Public Services Ombudsman
2020-02
Investigation of a complaint against 3fivetwo Healthcare Group
Northern Ireland Public Services Ombudsman
2022-05
Investigation of a complaint against a Dental Practice in County Down
Northern Ireland Public Services Ombudsman
2022-05
Investigation of a complaint against a Dental Practice in County Tyrone
Northern Ireland Public Services Ombudsman