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Northern Ireland Official Publications Archive
at Queen's University Belfast
Official Publications Archive at Queen's University Belfast
Browsing by Author Northern Ireland Public Services Ombudsman
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Showing results 6 to 25 of 282
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Issue Date
Title
Author(s)
2021-06-18
Complaints handling in the public sector in Northern Ireland
:
Research undertaken by the Northern Ireland Public Service Ombudsman
Northern Ireland Public Services Ombudsman
2022-02
Consultation on creating complaints handling standards for the Northern Ireland public sector
:
Report of Findings
Northern Ireland Public Services Ombudsman
2021-06-10
Consultation on creating complaints handling standards for the Northern Ireland public sector
:
Consultation document
Northern Ireland Public Services Ombudsman
2022-04
Customer Satisfaction Survey
:
Final Report of Findings
Northern Ireland Public Services Ombudsman
2019-07-31
Do you wish to make a complaint about a service provider in Northern Ireland?
Northern Ireland Public Services Ombudsman
2021-06-09
Draft Model Complaints Handling Procedure
:
The complaints handling process
Northern Ireland Public Services Ombudsman
2023-06
Forgotten
:
An investigation into Healthcare Waiting List Communications by the Northern Ireland Public Services Ombudsman
Northern Ireland Public Services Ombudsman
2016
Guidance on issuing an apology
Northern Ireland Public Services Ombudsman
2016-03-21
Helping you to help your constituents
Northern Ireland Public Services Ombudsman
2017
Human Rights Manual
Northern Ireland Public Services Ombudsman
;
Northern Ireland Human Rights Commission
2016-03
Information leaflet for all authorities within the Ombudsman's jurisdiction
Northern Ireland Public Services Ombudsman
2016
Information leaflet for all authorities within the Ombudsman's jurisdiction
Northern Ireland Public Services Ombudsman
2021-06-24
Investigation of a complaint against
:
Northern Ireland Ambulance Service Trust (NIAS) : Belfast Health and Social Care Trust (The Belfast Trust) and : Southern Health and Social Care Trust (The Southern Trust)
Northern Ireland Public Services Ombudsman
2021-06-24
Investigation of a complaint against 3FiveTwo Healthcare
Northern Ireland Public Services Ombudsman
2020-02
Investigation of a complaint against 3fivetwo Healthcare Group
Northern Ireland Public Services Ombudsman
2022-05
Investigation of a complaint against a Dental Practice in County Down
Northern Ireland Public Services Ombudsman
2022-05
Investigation of a complaint against a Dental Practice in County Tyrone
Northern Ireland Public Services Ombudsman
2022-05
Investigation of a complaint against a Dental Practice in County Tyrone
Northern Ireland Public Services Ombudsman
2022-06
Investigation of a complaint against a Dental Surgery in County Antrim
Northern Ireland Public Services Ombudsman
2024-04
Investigation of a complaint against a GP Practice
Northern Ireland Public Services Ombudsman