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Issue Date	Title	Author(s)
2019-07-31	Do you wish to make a complaint about a service provider in Northern Ireland?	*Northern Ireland Public Services Ombudsman*
2021-06-09	Draft Model Complaints Handling Procedure : The complaints handling process	*Northern Ireland Public Services Ombudsman*
2023-06	Forgotten : An investigation into Healthcare Waiting List Communications by the Northern Ireland Public Services Ombudsman	*Northern Ireland Public Services Ombudsman*
2016	Guidance on issuing an apology	*Northern Ireland Public Services Ombudsman*
2016-03-21	Helping you to help your constituents	*Northern Ireland Public Services Ombudsman*
2017	Human Rights Manual	*Northern Ireland Public Services Ombudsman; Northern Ireland Human Rights Commission*
2016	Information leaflet for all authorities within the Ombudsman's jurisdiction	*Northern Ireland Public Services Ombudsman*
2016-03	Information leaflet for all authorities within the Ombudsman's jurisdiction	*Northern Ireland Public Services Ombudsman*
2021-06-24	Investigation of a complaint against : Northern Ireland Ambulance Service Trust (NIAS) : Belfast Health and Social Care Trust (The Belfast Trust) and : Southern Health and Social Care Trust (The Southern Trust)	*Northern Ireland Public Services Ombudsman*
2021-06-24	Investigation of a complaint against 3FiveTwo Healthcare	*Northern Ireland Public Services Ombudsman*
2020-02	Investigation of a complaint against 3fivetwo Healthcare Group	*Northern Ireland Public Services Ombudsman*
2022-05	Investigation of a complaint against a Dental Practice in County Down	*Northern Ireland Public Services Ombudsman*
2022-05	Investigation of a complaint against a Dental Practice in County Tyrone	*Northern Ireland Public Services Ombudsman*
2022-05	Investigation of a complaint against a Dental Practice in County Tyrone	*Northern Ireland Public Services Ombudsman*
2022-06	Investigation of a complaint against a Dental Surgery in County Antrim	*Northern Ireland Public Services Ombudsman*
2024-04	Investigation of a complaint against a GP Practice	*Northern Ireland Public Services Ombudsman*
2024-05	Investigation of a complaint against a GP practice	*Northern Ireland Public Services Ombudsman*
2024-04	Investigation of a complaint against a GP Practice	*Northern Ireland Public Services Ombudsman*
2023-05	Investigation of a complaint against a GP Practice in County Down	*Northern Ireland Public Services Ombudsman*
2018-06	Investigation of a complaint against a GP practice in the South Eastern Health and Social Care Trust area	*Northern Ireland Public Services Ombudsman*

Showing results 10 to 29 of 282 < previous next >

Northern Ireland Official Publications Archive

at Queen's University Belfast

Browsing by Author Northern Ireland Public Services Ombudsman