Browsing by Author Northern Ireland Public Services Ombudsman

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Issue DateTitleAuthor(s)
2017Key Messages - Publicly Funded SchoolsNorthern Ireland Public Services Ombudsman
2019-08-12Making a complaint about a residential care home or a nursing home in Northern IrelandNorthern Ireland Public Services Ombudsman
2017Making a complaint about a school to the OmbudsmanNorthern Ireland Public Services Ombudsman
2017Making a complaint about further and higher education to the OmbudsmanNorthern Ireland Public Services Ombudsman
2018-06-27Memorandum of Understanding between the Northern Ireland Commissioner for Children and Young People (the Commissioner) and the Northern Ireland Public Services Ombudsman (the Ombudsman)Northern Ireland Public Services Ombudsman; Northern Ireland Commissioner for Children and Young People
2022-05NIPSO Strategic Plan 2022-25Northern Ireland Public Services Ombudsman
2021-02Ombudsman : About our service
Northern Ireland Public Services Ombudsman
-Ombudsman's ReportNorthern Ireland Public Services Ombudsman
2023-05PIP and the Value of Further Evidence : A FOLLOW UP report on the progress of Personal Independence Payment recommendations by the Northern Ireland Public Services Ombudsman
Northern Ireland Public Services Ombudsman
2018-03-26Principles for RemedyNorthern Ireland Public Services Ombudsman
2016Privacy NoticeNorthern Ireland Public Services Ombudsman
2018-12-03Protocol between Northern Ireland Audit Office and the Northern Ireland Public Services OmbudsmanNorthern Ireland Public Services Ombudsman; Northern Ireland audit Office
2021-08Public Awareness Survey for Northern Ireland Public Service Ombudsman (NIPSO) : Report of findings
Northern Ireland Public Services Ombudsman
2020-01Records Matter : A view from regulation and oversight bodies on the importance of good record keeping
Northern Ireland Audit Office; Northern Ireland Public Services Ombudsman; Information Commissioner's Office
2018-09Report of the reasons for discontinuing an investigation into a complaint against the Northern Health & Social Care TrustNorthern Ireland Public Services Ombudsman
2023-02School Complaints : A guide to best practice when responding to complaints in a school setting
Northern Ireland Public Services Ombudsman
2023-10Strengthening Our Roots : An overview report by the Northern Ireland Public Services Ombudsman on Tree Protection in the planning system
Northern Ireland Public Services Ombudsman
2016Your Complaint ~ Our DecisionNorthern Ireland Public Services Ombudsman