Other Publications (Northern Ireland Public Services Ombudsman)

Collection's Items (Sorted by Submit Date in Descending order): 1 to 20 of 38
Issue DateTitleAuthor(s)
2021-06-10Statement of PrinciplesNorthern Ireland Public Services Ombudsman
2018-12-03Protocol between Northern Ireland audit office and the Northern Ireland Public Services OmbudsmanNorthern Ireland Public Services Ombudsman; Northern Ireland audit Office
2020-09-18Reasonable Adjustments PolicyNorthern Ireland Public Services Ombudsman
2018-04-01Transparency StatementNorthern Ireland Public Services Ombudsman; Northern Ireland Local Government Commissioner for Standards; Northern Ireland Judicial Appointments Ombudsman
2019-08-12Making a complaint about a residential care home or a nursing home in Northern IrelandNorthern Ireland Public Services Ombudsman
2018-06-27Memorandum of Understanding between the Northern Ireland Commissioner for Children and Young People (the Commissioner) and the Northern Ireland Public Services Ombudsman (the Ombudsman)Northern Ireland Public Services Ombudsman; Northern Ireland Commissioner for Children and Young People
2021-03-30Managing Constituent Complaints about Public ServicesNorthern Ireland Public Services Ombudsman
2019-08-12Publishing our DecisionsNorthern Ireland Public Services Ombudsman
2018-03-26Public Service Ombudsmen Principles for RemedyNorthern Ireland Public Services Ombudsman
2019-07-31Do you wish to make a complaint about a service provider in Northern Ireland?Northern Ireland Public Services Ombudsman
2021-06-09Draft Model Complaints Handling Procedure : The Complaints Handling Process
Northern Ireland Public Services Ombudsman
2021-06-18Complaints handling in the public sector in Northern Ireland : Research undertaken by the Northern Ireland Public Service Ombudsman
Northern Ireland Public Services Ombudsman
2021-06-10Consultation on creating complaints handling standards for the Northern Ireland public sector : Consultation document
Northern Ireland Public Services Ombudsman
2021-05-01Northern Ireland Public Services Ombudsman (NIPSO) Audit and Risk Committee : Terms of Reference
Northern Ireland Public Services Ombudsman; Northern Ireland Judicial Appointments Ombudsman; Northern Ireland Local Government Commissioner for Standards
2019-12-171969-2019 : 50
Northern Ireland Public Services Ombudsman
2017-05Access to Information Policy StatementNorthern Ireland Public Services Ombudsman
2017Protocol for the Consultation, Co-operation and Disclosure of Information between the Northern Ireland Public Services Ombudsman and the Regulation and Quality Improvement AuthorityNorthern Ireland Public Services Ombudsman; Regulation and Quality Improvement Authority
2017-06-01Data Breach Management PolicyNorthern Ireland Public Services Ombudsman
2017-05Retention and Disposal ScheduleNorthern Ireland Public Services Ombudsman
2017-05Records Management PolicyNorthern Ireland Public Services Ombudsman
Collection's Items (Sorted by Submit Date in Descending order): 1 to 20 of 38